Last updated: 8 October 2026
Welcome to Crafted by Ann (craftedbyann.in), a handmade crafts business based in Kerala, India. By using this website and placing an order, you agree to these terms.
Our products are handmade
Every item is crocheted or crafted by hand, made to order. Small variations in stitch, shade, and size are natural characteristics of handmade work, not defects. Product photos are accurate, but colours may appear slightly different on different screens.
Orders and pricing
All prices are in Indian Rupees (INR). Prices shown apply to the listed size; custom sizes or designs may be priced differently — we always confirm the final price with you on WhatsApp before you pay. We may update prices or product availability at any time.
Made-to-order timelines
Standard orders are normally dispatched within 5–7 calendar days after payment and after we have received all details needed to make your order, including design approval where applicable. Delivery time is additional. If a custom request needs longer, we will agree the expected dispatch time with you before proceeding. See our Shipping & Delivery Policy for full details.
Payments
Payments are handled by a secure payment gateway (Razorpay). We never store your payment details.
Content ownership
All photos, text, and designs on this site belong to Crafted by Ann. Please don’t reuse them commercially without permission.
Liability
Our liability for any order is limited to the amount you paid for that order. Nothing in these terms limits your statutory rights as a consumer under Indian law.
Governing law
These terms are governed by the laws of India, with courts in Kerala having jurisdiction.
Contact & grievances
Questions? Reach us at craftedbyannmary@gmail.com or via the WhatsApp button on any page. We respond fastest on WhatsApp.