Shipping & Delivery Policy

Last updated: 8 October 2026

Dispatch time (made to order)

Standard orders are normally dispatched within 5–7 calendar days after payment and after we have received all details needed to make your order, including design approval where applicable. Delivery time is additional. If a custom request needs longer, we will agree the expected dispatch time with you before proceeding.

Delivery time

After dispatch, delivery typically takes 5–7 days depending on your location, via reputed courier partners. Delivery time is additional to the dispatch time stated above.

Tracking

You’ll receive tracking details as soon as your order ships, so you can follow it to your door.

Shipping charges

Any shipping charge is shown clearly at checkout before you pay — no surprises.

Where we ship

We ship across India. International orders are available on enquiry. Please contact us on WhatsApp before ordering so we can confirm availability, shipping options, cost, and estimated delivery time for your destination.

Delays

Occasionally couriers face delays beyond our control (weather, festivals, remote pin codes). If your order seems stuck, message us and we’ll chase it for you.

Contact

Questions? Reach us at craftedbyannmary@gmail.com or via the WhatsApp button on any page. We respond fastest on WhatsApp.