Shipping & Delivery Policy

Last updated: 9 August 2026

Dispatch time (made to order)

Every piece is crocheted or crafted after you order it. Your order is typically dispatched within 5–7 business days. Bulk orders (like return-gift sets) or complex custom pieces may take longer — we’ll confirm the timeline on WhatsApp before you pay.

Delivery time

After dispatch, delivery typically takes 5–7 days depending on your location, via reputed courier partners. Most orders reach you within about two weeks of ordering, end to end.

Tracking

You’ll receive tracking details as soon as your order ships, so you can follow it to your door.

Shipping charges

Any shipping charge is shown clearly at checkout before you pay — no surprises.

Where we ship

We currently ship across India. For international orders, message us on WhatsApp and we’ll see what’s possible.

Delays

Occasionally couriers face delays beyond our control (weather, festivals, remote pin codes). If your order seems stuck, message us and we’ll chase it for you.

Contact

Questions? Reach us at craftedbyannmary@gmail.com or via the WhatsApp button on any page. We respond fastest on WhatsApp.