FAQ Help Center

Your Questions, Answered.
Looking for more information about our handmade products, custom orders, or delivery options? You’re in the right place!
Explore answers to the most common questions about Crafted by Ann’s eco-friendly gifts, personalized albums, and sustainable décor.

📦 Orders & Customization

Browse our Shop and add your favorite handmade items to the cart. Proceed to checkout and follow the prompts to complete your purchase.

Absolutely! We welcome custom orders for personalized gifts and décor. Please contact us with your requirements.

Standard orders are processed within 3-5 business days. Custom orders may take longer, depending on the complexity.

Can’t find an answer?

Please reach out to us with your query!

🚚 Shipping & Delivery

Yes, we ship our handmade products across India.

Shipping fees are calculated at checkout based on your location and order size.

Once your order is shipped, you’ll receive a tracking number via email.

💳 Payments & Returns

We accept major credit/debit cards, UPI, and net banking.

Due to the handmade nature of our products, we only accept returns for items that are damaged or defective upon arrival. Please refer to our Return Policy for details.

♻️ Product Information

Our crafts are made using eco-friendly and upcycled materials like recycled paper, cardboard, and fabric.

Yes, each item is handcrafted with care to ensure quality and longevity.

Keep them away from moisture and direct sunlight. Gently dust with a soft cloth to maintain their appearance.